Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...


Sub-Step #
Instruction
Screenshot
1.1Open the App Store

Image RemovedImage Added

1.2Tap the Search button, and search for “Microsoft Remote Desktop”, and install the app shown.

Image RemovedImage Added

1.3Once the app has been downloaded, open up ‘RD Client’ (the app we just installed).

Image RemovedImage Added

1.4Tap Ok for the prompts that appear (for local network devices, Bluetooth, Camera, & Mic).

Image RemovedImage Added

1.5

Tap on the Plus (+) icon in the top-left corner, and then tap, ‘Add PC’.


A new screen will then appear.

Image RemovedImage RemovedImage AddedImage Added

1.6

Under PC Name, enter the Server name the user connects to...


For example,

XX1001-TS-01

XX1000-WKS-01

Image RemovedImage Added

1.7

Under Gateway…


Tap on Gateway, then Add Gateway, then enter ‘rdsh.nirix.com’ under Gateway Name, then tap Save.

Image RemovedImage Added

1.8

[OPTIONAL]

If you wish to save the username for next login…


Tap on User Account, then Add User Account, and enter your email address under ‘User@domain’, then tap Save.


(Entering/saving your password is ill-advised, as another user could then login to your account).

Image RemovedImage Added

1.9When finished entering the settings as per steps 1.6 through 1.9, tap Save.

Image RemovedImage Added

1.10Then, to Login, tap on the icon for ‘CR1001-TS-01’, entering your username/password if/when prompted.

Image RemovedImage Added



Accessing RDP oneDesktop in MacOS or ChromeOS

...

Sub-Step #
Instruction
Screenshot
1.1

Open the MacOS App Store, and search for "Microsoft Remote Desktop" and install it as pictured.

Installing it might prompt for the password of the Mac device; enter it as necessary.


If installing it on a Chromebook, open the Google Play Store instead.

Image RemovedImage Added

1.2After installing it, open the application, and click "Add PC".

Image RemovedImage Added

1.3

From here, enter settings as you would when setting up an .RDP file on Windows:

  • Enter the workstation name for the customer/user under "PC name",
  • Enter the username under "User account"
  • Enter rdsh.nirix.com under the Gateway name, and then specifying the "User Account" as their username once again

Once entered click on "Add".


Image RemovedImage Added



Info

The changes documented above are specific to the NIRIX Shared Hosting Environment only.

...