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Customers will acquire new items or move to new buildings and request to have new or additional resource mailboxes set up.
| Table of Contents |
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Pre-Requisite and Requirements
To successfully complete this action you will need the following:
- Access to oCCP (oneCloudControlPanel)
- Administrator level credentials in oCCP
Step-by-Step Guide
Step 1 Getting to Resource Mailboxes
Sub-Step | Instruction | Screenshot |
|---|---|---|
| 1.1 | Go to https://cp.poweredbynirix.com and |
| login |
|
| 1.2 |
In the Top Blue bar,
Click "Services"
Click "Exchange"
Click "Resource Mailboxes"
Find & click on the correct Customer
(We will use Company ABC Demo)
Click "Users"
Find Services along the top bar. Hover over Exchange Click Resource Mailboxes |
|
Step 2 Creating a New Mailbox Resource
| Sub-Step | Instructions | Screenshots |
|---|---|---|
| 2.1 |
| Under Management click New Resource Mailbox |
|
| 2.2 | Enter a Display Name |
Choose between Room and Equipment
Fill in whatever optional information you know of.
Click "Provision"
Wait for it to turn green
And you have now made a Resource Mailbox
and choose either Room or Equipment Location, Phone, and Capacity are optional and may be left blank. |
| |
| 2.3 | Click Provision |
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| 2.4 | Once the Status circle is green, the resource has been created. |
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Step 3
| sub-step | Instruction | Screenshot |
|---|---|---|
| 3.1 | In |
Resource Mailbox |
Delete is grayed out. To delete the resource we first need to "Deprovision" the Mailbox first
Click "Deprovision"
IF YOU "DEPROVISION" A BRAND NEW MAILBOX IT WILL ERROR OUT. LEAVE THAT MAILBOX ALONE FOR AT LEAST AN HOUR BEFORE TRYING TO REMOVE IT
When the Deprovision is complete the circle beside the mailbox will be grey
You should now be able to click Delete
Click "Delete"
The attached screenshot will show what happens when you try to delete a new mailbox to early.
It will no longer be removeable unless you contact Steven.
click the green arrow beside desired resource | ||
| 3.2 | Click Deprovision |
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| 3.3 | A warning from your browser may pop up. Click OK |
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| 3.4 | When the Status circle turns grey, click the green arrow next to the resource |
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| 3.5 | Click Delete |
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| 3.6 | The resource has been deleted. |  |
| Info |
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The changes documented above are specific to the NIRIX Shared Hosting Environment only. |
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