How to - Add oneExchange Account to Outlook 365

Overview

Users who have the Office 365 suite can set it up with their NIRIX oneExchange account.

Scope of This How To Article

This article will help users set up their oneExchange account in Outlook 365, either by adding their account to a fresh profile, or as an additional address. The guide was created using Windows 10 and Outlook version 2004.

Step-by-Step Guide

How to add an account to an existing profile

Sub-Step #	Instruction	Screenshot
1.1	If you have Outlook 365 already set up with an account, and want to add your oneExchange account, you can! Open Outlook 365 and click File.
1.2	Outlook will open the file menus to the Info tab. Click Account Settings.
1.3	A drop down menu will appear below Account Settings. Click Account Settings... from the drop down menu.
1.4	It should open to the Email tab. Click New...
1.5	This will bring up the screen to add an email address. You can proceed from the steps below.

How to add a oneExchange account to Office 365

Sub-Step #	Instruction	Screenshot
2.1	When you open Outlook 365 for the first time, or add an account, you will be presented with this screen. Enter your Email address in the Email address field. Click Advanced Options and select Let me set up my account manually Click Connect.
2.2	Outlook will then start to add your email account.
2.3	At the next screen, select Exchange 2013 or earlier.
2.4	Outlook will start to get things ready for you.
2.5	It is possible that you may run into this pop up. If you do see it, this is our autodiscover pointing Outlook to our mail servers. You can select Don't ask me about this website again and then Allow.
2.6	The next popup will be for your email password. Enter the password for your email here. If you do not want to enter your email password each time you log in, select Remember my credentials. Click OK. NOTE: If you are adding a oneExchange address to Outlook that already has an account, the pop-up may have your original email address in the window. If this is the case, you will have to click More Choices and then enter your oneExchange address and password.
2.7	If everything has been set correctly, you should see the Exchange Account Settings window pop up. These settings are up to your discretion to adjust. Using cached mode will download messages to your computer for faster access. You can also set the date range for how many emails are downloaded. Once you have it set as you wish, click Next.
2.8	You should see the Account successfully added screen. If you wish to add another address, enter it in the appropriate field. If you are done adding addresses, deselect Set up Outlook on my phone, too and then click Done.
2.9	Outlook should open, and start to download your messages.