NoW 365 oFS - How to download and install FileCloud Desktop (macOS)
Updated on: Nov 19, 2025
**FILE CLOUD DESKTOP 23.241.38 and lower for MAC is currently not compatible with MACOS version 26. (Tahoe). It will cause the MAC to crash** |
Overview
How to Download, install and configure Filecloud Desktop for MacOS
Scope of This How To Article
This How To Article applies to FileCloud Desktop for MAC
Prerequisites and Requirements
Operating System: macOS Ventura 13.3.1 to macOS 15.7.1 (Sequoia) or later. For additional system requirements information, please visit NoW 365 oFS - System Requirements
FileCloud Desktop 23.241.38 and lower is NOT COMPATIBLE WITH MACOS version 26. (Tahoe)
Your assigned Server URL Address.
Files for synchronization must be on a physically attached disk.
Other Notes
oneFileSync (Powered by FileCloud) is a part of the NoW 365 Digital Workspace
This guide provides basic deployment of FileCloud Sync for Mac
Steps
Step 1.0 - Download FileCloud Sync for Mac
Sub-Step # | Instruction | Screenshot |
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1.1 | Launch Safari or your favorite browser and search for FileCloud Downloads
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1.2 | Look for FileCloud Downloads from https://www.filecloud.com |
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1.3 | Should see something similar | |
1.4 | Scroll down to the FileCloud Desktop section, Click Download for FileCloud Desktop for Mac |
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1.5 | Click Allow if you see this prompt |
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1.6 | Download should start, when finished , you can access the downloaded FileCloud Desktop For MAC APP using one of these methods |
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1.7 |
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Step 2.0 - Install The APP
Sub-Step # | Instruction | Screenshot |
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2.1 | Double click the FileCloudDesktopInstaller.pkg and launch the installer | |
2.2 | Click Continue |
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2.3 |
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2.4 | Click Install |
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2.5 |
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2.6 | If you don’t see the Install FileCloud Desktop window, you might have click the Installer Icon on the launcher as the Windows may be hidden in the background |
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2.7 |
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2.8 | You should now see this screen. We completed the installation, please go to the next step to connect / register your FileCloud Desktop to your site |
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Step 3.0 - Configure the APP
Sub-Step # | Instruction | Screenshot |
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3.1 |
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3.2 |
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3.3 | Click Allow |
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3.4 | Read through the quick tips and Click Done |
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3.5 | Read through the quick tips and Click Done |
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3.6 | Click Close |
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3.7 | Select Keep or Move the Filecloud installer to Trash |
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3.8 | Close Safari |
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3.9 |
If you don’t see this, no problem, proceed to the next step |
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3.10 | We can access the FileCloud Control panel either by: 1 click the Filecloud Icon at the top menu bar or 2 Click the FileCloud Icon on the launcher
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3.11 | Please Proceed to the next step |
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Step 4.0 - Access your FileCloud Folder
Sub-Step # | Instruction | Screenshot |
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4.1 | We will now access your FileCloud Folder for the first time
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4.2 |
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4.3 | After click Enable, your cloud folder should appear. My Files is where your put your work files like Documents in window. This is where you don’t want to share by default.
Team Folders is where everyone shares their Files and Documents. Inside Team Folders, there will be multiple Team Share Folders. Unlike My Files, you will need to be granted access to read, write, delete within the Team folders. |
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4.4 | In your Finder Window, you can see there is a quick Location access to your FileCloud folder. |
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4.5 | Lets proceed to the next Step and talk about Online and Offline Access |
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Step 5.0 - Online and Offline Access
Sub-Step # | Instruction | Screenshot |
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4.1 | After setting up your FileCloud Desktop on a new system or existing system, by default, all existing files and folders on your FileCloud site can be immediately accessed without syncing (Granted you internet is working, and have sufficient permissions.) This saves a lot of time and storage space from syncing (downloading all the files for the first time). Super beneficial for slower internet connections and systems with storage capacity issues.
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4.2 | What if the internet goes down? Since by default access is online (no downloading required), you will lose the ability to access your files should and when your internet goes down. |
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The changes documented above are specific to the NIRIX Shared Hosting Environment only. |
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