How to - Download the NIRIX Support Agent (TeamViewer)
- Kyle Beach
- TN (Deactivated)
- Brett Williston
Overview
Downloading the agent for remote support
Scope of This How To Article
This article uses Google Chrome, but other browsers may be used
Prerequisites and Requirements
-Internet access
Step-by-Step Guided:
Open Google Chrome
Navigate to NIRIX.com
Download support agent
Step 1.0 - Description of Step 1
Sub-Step # | Instruction | Screenshot |
|---|---|---|
1.1 | Navigate to your preferred browser. In this example I’ll be using Google Chrome, but any will work |  |
1.2 | Visit https://www.nirix.com/support or type NIRIX in the search bar at either the top or middle of the screen, then hit the Enter key |  |
1.3 | Click on the NIRIX oneWorkspace 365 link |  |
1.4 | In the top right hand corner, click Support | 
|
1.5 | Under the Remote Support section, click Remote Agent | 
|
1.6 | In Google Chrome, your download should appear in the bottom left corner. In Internet Explorer and Firefox it will appear at the top right hand corner. | 
|
1.7 | Click on the download once it’s complete | 
|
1.8 | Your ID and Password will appear on the screen! | 
|
The changes documented above are specific to the NIRIX Shared Hosting Environment only. |
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