How to - Whitelist and Blacklist Email Addresses

How to - Whitelist and Blacklist Email Addresses

 

Overview

How to Whitelist and Blacklist emails in NIRIX oneSpam.

Scope of This How To Article

Whitelisting and blacklisting on NIRIX oneSpam.

Prerequisites and Requirements

oneSpam credentials

Additional Information

Following this guide will only whitelist and blacklist for the user that is currently logged in.

Step-by-Step Guide

Step 1.0 - Logging into oneSpam

Sub-Step #

Instruction

Screenshot

Sub-Step #

Instruction

Screenshot

1.1

Go to https://nospam.poweredbynirix.com and log in with your oneSpam credentials

1.2

You’ll be presented with your home page. If any emails are quarantined, you’ll see them here

Step 2.0 - Add an Email Address to Your Safe List

If an email is in your quarantine

Sub-Step #

Instruction

Screenshot

Sub-Step #

Instruction

Screenshot

2.1

Select the emails from the sender(s) you would like to add to your Safe List.

2.2

Click the Three Dots and select Safe List from the menu.

2.3

On the bottom right corner of your browser, you will see an alert that they have been added to your safe list.

To add to Safe List Manually

Sub-Step #

Instruction

Screenshot

Sub-Step #

Instruction

Screenshot

2.1

Click the gear icon to bring up the setting bar.

2.2

The settings bar will show up with the General settings open, click Security.

2.3

Click Safe List.

2.4

Click Create.

2.5

Enter the email address you wish to whitelist, then click OK. In this example, we have used test.user2@companyabcdemo.com.

2.6

That email address has now been whitelisted.

Step 3.0 - Adding an Email Address to Your Block List

If an email is in your quarantine

Sub-Step #

Instruction

Screenshot

Sub-Step #

Instruction

Screenshot

3.1

Select the emails from the sender(s) you would like to add to your Block List.

3.2

Click the Three Dots and select Block List from the menu.

3.3

On the bottom right corner of your browser, you will see an alert that they have been added to your block list.

To add to Block List Manually

Sub-Step #

Instruction

Screenshot

Sub-Step #

Instruction

Screenshot

3.1

On the home page of oneSpam, click the gear icon to bring up the setting bar.

3.2

The settings bar will show General settings, click Security.

3.3

Click Block List.

3.4

Click Create.

3.5

Enter the email address you wish to block, and then click OK.

3.6

The email has now been blocked!

The changes documented above are specific to the NIRIX Shared Hosting Environment only.

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