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Overview

How to install Citrix Receiver for Windows.

Scope of This How To Article

This article applies to Windows 7, WIndows 8 and Windows 10

Pre-Requisite and Requirements

Internet and local admin access on local workstation.

Additional Information

This installation is for Microsoft Windows Operating Systems Only. On older version of Citrix Receiver/Workspace, you would sometimes have to use the Citrix Cleanup Tool. This is now part of the Workspace install, so it is no longer necessary.

Step-by-Step Guide

Install Citrix Workspace (Latest Release)
Install Citrix Workspace (LTSR)
Install Citrix Receiver (Old Release)

How to Install Citrix Workspace

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for Windows

This is for the latest release. On NIRIX Equipment, we install the LTSR. Follow that guide for NIRIX Managed Equipment instead. Customers can opt for that as well, if they want less frequent updates.

Sub-Step #

Instruction

Screenshot

1.1

Open a browser and navigate to:

https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html

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1.2

Click Download Citrix Workspace app for Windows.

Note that the latest version no longer supports Windows 7. If you need to install Citrix on a Windows 7 machine, you can use LTSR 1912 from the link below instead.

https://www.citrix.com/downloads/workspace-app/workspace-app-for-windows-long-term-service-release/workspace-app-for-windows-1912ltsr.html

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1.3	Once the download completes, open the file by clicking it in the bottom left corner of your browser (assuming you are using Chrome

or Chromium Edge

).	Image Modified
1.4	If you get a UAC pop-up, click

Yes

Yes to continue.	Image Modified
1.4	Click Start to begin the installation process.	Image Modified
1.5	Make sure to select the checkbox for I accept the license agreement and click Next.	Image Modified
1.6	Click Install to begin the installation process. ** NOTE: I do not enable app protection, it could interfere with our remote support	Image Modified
1.7	Wait for the installation to complete, and then click Finish. Restart the computer.	Image Modified
1.8	When the computer restarts, it will come up with this screen. If

they use

our web portal is used to sign in, click Do not show this window automatically at sign-in and then Close.

If they do use Workspace to sign in, you can help them get it set up using:

How to Set Up oneDesktop through Citrix Workspace

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How to Install Citrix Workspace

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for

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The Long Term Service Release will have fewer updates, and is supposed to be more stable.

Mac

Sub-Step #	Instruction	Screenshot
1.1

Open a browser and navigate to:

The latest Citrix Workspace for Mac can be found at the link below; click Download File

https://www.citrix.com/downloads/workspace-app

/

Find Workspace app for Windows Long Term Service Release and expand it. Click the link below it to got to the download page.

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1.2Click Download Citrix Workspace app for Windows.

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1.3

Open the folder where the file was downloaded to, and open a command prompt. Run the following command:

citrixworkspaceapp.exe /AutoUpdateCheck=Auto /AutoUpdateStream=LTSR /DeferUpdateCount=0 /silent /noreboot

1.4Once the install is finished, restart the computer.

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/mac/workspace-app-for-mac-latest.html	Image Added
1.2	The Mac may be configured to ask permission to download files from websites. If so, click Allow. If you do not see this pop-up, proceed to the next step.	Image Added
1.3	Once the download has completed, double click on CitrixWorkspaceApp.dmg to open it.	Image Added
1.4	You should be presented with the option to Install or Uninstall Citrix. Double click on Install Citrix Workspace.	Image Added
1.5	The installer will check to see if this version can be installed on your computer; click on Allow. If you get the message below, you will have to update your Mac OS, or download a version that is compatible with your currently installed version. Image Added Earlier versions can be found here: https://www.citrix.com/downloads/workspace-app/ under Workspace App for Mac > Earlier Versions for Workspace App for Mac.	Image Added
1.6	The installer should open. Click on Continue.	Image Added
1.7	Click on Continue on the Software License Agreement screen.	Image Added
1.8	You will then be asked to accept the licensing agreement. Click Agree to continue.	Image Added
1.9	Click Install to continue.	Image Added
1.10	You may be asked for your local Mac login and password or Touch ID. Enter them and then click Install Software to continue.	Image Added
1.11	Once it is done installing, click Continue.	Image Added
1.12	The installation is complete! Click Close to finish.	Image Added
1.13	You will be asked whether you want the DMG file to be kept or moved to trash; this file is the installer for Citrix, and can be redownloaded from Citrix again if needed. Click Move to Trash.	Image Added

How to Install Citrix Workspace for iPad

Sub-Step #	Instruction	Screenshot
1.1	Open

a web browser and goto the following site

https://www.citrix.com/downloads/citrix-receiver/

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1.2

Expand Receiver for Windows (At the very top which should be the latest version) , and then Click Receiver for Windows again, and then click on Receiver 4.xx Windows Link to download the client program.

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1.3Click "Download file"

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1.4Once the download finishes, you should be able to see the setup file “CitrixReceiver.exe” on the bottom left corner (If you are using Chrome), click the file to launch the setup program

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1.5

Step 3) Click on the setup file and run it

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1.6

Click “Start”

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1.7Select “I accept the license agreement” and then click “Next”

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1.8Click "Next"

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1.9Select “No Thanks” and click “Next”

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1.10The program will now start to install, let it finish and proceed to the next step

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1.11Click “finish” to complete the installation

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up the App Store.	Image Added
1.2	Tap the Search button.	Image Added
1.3	Search for Citrix Workspace on the App Store.	Image Added
1.4	Tap the Citrix Workspace icon.	Image Added
1.5	Tap the cloud button to download Citrix Workspace to your iPad.	Image Added
1.6	Once the download has finished, then tap the Open button.	Image Added
1.7	Choose between either 'Allow' or 'Don't Allow' notifications. It doesn't affect functionality for accessing oneDesktop. You can adjust this within your iPad settings later if needed.	Image Added
1.8	Tap the 'Get Started' button.	Image Added
1.9	First, enter the address provided to you (may differ from the image) in the first field, then tap the Continue button.	Image Added
1.10	When prompted, tap the Manual Setup button.	Image Added
1.11	First, enter a description - you can just enter oneDesktop, or something else if you prefer. Then ensure that the option Web Interface is checked. Finally, you can then tap the Save button.	Image Added
1.12	Next, tap the oneDesktop button (or whatever you entered as the description). (Note, you might need to tap the middle of the screen if you're brought to the NIRIX oneDesktop login page already, but it's just greyed/faded out slightly.)	Image Added
1.13	Enter the credentials you use to login to oneDesktop, then tap the Log On button.	Image Added
1.14	Success! I'd recommend tapping the semi-transparent button in the top right corner to make oneDesktop a little bit easier to use for your iPad. If you don't like the alternate layout it provides, you can just tap it again to revert it.	Image Added