Install Citrix Workspace

1.1

Open a browser and navigate to:

https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html

1.2

Click Download Citrix Workspace app for Windows.

Note that the latest version no longer supports Windows 7. If you need to install Citrix on a Windows 7 machine, you can use LTSR 1912 from the link below instead. 

https://www.citrix.com/downloads/workspace-app/workspace-app-for-windows-long-term-service-release/workspace-app-for-windows-1912ltsr.html

1.3

Once the download completes, open the file by clicking it in the bottom left corner of your browser (assuming you are using Chrome or Chromium Edge).

1.4

If you get a UAC pop-up, click Yes to continue.

1.4

Click Start to begin the installation process.

1.5

Make sure to select the checkbox for I accept the license agreement and click Next.

1.6

Click Install to begin the installation process.

** NOTE: I do not enable app protection, it could interfere with our remote support

1.7

Wait for the installation to complete, and then click Finish.

Restart the computer.

1.8

When the computer restarts, it will come up with this screen. If they use our web portal to sign in, click Do not show this window automatically at sign-in and then Close.

1.1

The latest Citrix Workspace for Mac can be found at the link below:

https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html

1.2

Click Download Citrix Workspace App for Mac.

1.3

The Mac may be configured to ask permission to download files from websites.

If so, click Allow. If you do not see this pop-up, proceed to the next step.

1.4

Click on the downloads on the top right of the browser. 

1.5

Once the download has completed, double click on CitrixWorkspaceApp.dmg to open it.

1.6

You should be presented with the option to Install or Uninstall Citrix. Double click on Install Citrix Workspace.

1.7

The installer will check to see if this version can be installed on your computer. 

If you get the following message, you will have to update your Mac OS, or download a version that is compatible with your currently installed version.

Earlier versions can be found here: https://www.citrix.com/downloads/workspace-app/  under Workspace App for Mac > Earlier Versions for Workspace App for Mac.

1.8

The installer should open. Click on Continue. 

1.9

Click on Continue on the Software License Agreement screen.

1.10

You will then be asked to accept the licensing agreement. Click Agree to continue. 

1.11

Click Install to continue. 

1.12

You may be asked for your local Mac login and password. Enter them and then click Install Software to continue. 

1.13

The installation will begin. 

1.14

Once it is done, click Continue. 

1.15

The installation is complete! Click Close to finish.

1.16

You will be asked whether you want the DMG file to be kept or moved to trash.

This file can be used to re-install or uninstall this version of Citrix. It can be downloaded again from Citrix's website.