Overview
How to install Citrix Receiver for Windows.
Scope of This How To Article
This article applies to Windows 7, WIndows 8 and Windows 10
Pre-Requisite and Requirements
Internet and local admin access on local workstation.
Additional Information
This installation is for Microsoft Windows Operating Systems Only. On older version of Citrix Receiver/Workspace, you would sometimes have to use the Citrix Cleanup Tool. This is now part of the Workspace install, so it is no longer necessary.
Step-by-Step Guide
- Install Citrix Workspace (Latest Release)
- Install Citrix Workspace (LTSR)
- Install Citrix Receiver (Old Release)
How to Install Citrix Workspace (Latest Release) for Windows
This is for the latest release. On NIRIX Equipment, we install the LTSR. Follow that guide for NIRIX Managed Equipment instead. Customers can opt for that as well, if they want less frequent updates.
| Sub-Step # | Instruction | Screenshot |
|---|---|---|
| 1.1 | Open a browser and navigate to: https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html |
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| 1.2 | Click Download Citrix Workspace app for Windows. Note that the latest version no longer supports Windows 7. If you need to install Citrix on a Windows 7 machine, you can use LTSR 1912 from the link below instead. |
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| 1.3 | Once the download completes, open the file by clicking it in the bottom left corner of your browser (assuming you are using Chrome or Chromium Edge). |
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| 1.4 | If you get a UAC pop-up, click Yes to continue. |
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| 1.4 | Click Start to begin the installation process. |
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| 1.5 | Make sure to select the checkbox for I accept the license agreement and click Next. |
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| 1.6 | Click Install to begin the installation process. ** NOTE: I do not enable app protection, it could interfere with our remote support |
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| 1.7 | Wait for the installation to complete, and then click Finish. Restart the computer. |
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| 1.8 | When the computer restarts, it will come up with this screen. If they use our web portal to sign in, click Do not show this window automatically at sign-in and then Close. If they do use Workspace to sign in, you can help them get it set up using: How to Set Up oneDesktop through Citrix Workspace |
|
How to Install Citrix Workspace LTSR for Windows
The Long Term Service Release will have fewer updates, and is supposed to be more stable.
| Sub-Step # | Instruction | Screenshot |
|---|---|---|
| 1.1 | Open a browser and navigate to: https://www.citrix.com/downloads/workspace-app/ Find Workspace app for Windows Long Term Service Release and expand it. Click the link below it to got to the download page. |
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| 1.2 | Click Download Citrix Workspace app for Windows. |
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| 1.3 | Open the folder where the file was downloaded to, and open a command prompt. Run the following command: citrixworkspaceapp.exe /AutoUpdateCheck=Auto /AutoUpdateStream=LTSR /DeferUpdateCount=0 /silent /noreboot | |
| 1.4 | Once the install is finished, restart the computer. |
How to Install Citrix Receiver (Old version)
| Sub-Step # | Instruction | Screenshot |
|---|---|---|
| 1.1 | Open a web browser and goto the following site |
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| 1.2 | Expand Receiver for Windows (At the very top which should be the latest version) , and then Click Receiver for Windows again, and then click on Receiver 4.xx Windows Link to download the client program. |
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| 1.3 | Click "Download file" |
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| 1.4 | Once the download finishes, you should be able to see the setup file “CitrixReceiver.exe” on the bottom left corner (If you are using Chrome), click the file to launch the setup program |
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| 1.5 | Step 3) Click on the setup file and run it |
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| 1.6 | Click “Start” |
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| 1.7 | Select “I accept the license agreement” and then click “Next” |
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| 1.8 | Click "Next" |
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| 1.9 | Select “No Thanks” and click “Next” |
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| 1.10 | The program will now start to install, let it finish and proceed to the next step |
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| 1.11 | Click “finish” to complete the installation |
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The changes documented above are specific to the NIRIX Shared Hosting Environment only.
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