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Author
Created On06/14/2018

Overview

The purpose of this How-To guide is to provide a detailed step by step instruction on how to add a Resource Mailbox for a Customer organization in oCCP.

Customers will acquire new items or move to new buildings and request to have new or additional resource mailboxes set up.

Pre-Requisite and Requirements

To successfully complete this action you will need the following:

  • Access to oCCP (oneCloudControlPanel)
  • Administrator level credentials in oCCP

Step-by-Step Guide

Step 1 Getting to Resource Mailboxes

Sub-Step

Instruction

Screenshot

1.1Go to https://cp.poweredbynirix.com and login with your account

1.2Click on "Customer Management" and select "All Customers"

1.3

Find & click on the correct Customer

(We will use Company ABC Demo)

Click "Users"


1.4

In the Top Blue bar,

Click "Services"

Click "Exchange"

Click "Resource Mailboxes"


Step 2 Creating a New Mailbox Resource

Sub-StepInstructionsScreenshots
2.1In "Management" Click "New resource mailbox"

2.2

Enter Display Name

Choose between Room and Equipment

Fill in whatever optional information you know of.

Click "Provision"

2.3

Wait for it to turn green

And you have now made a Resource Mailbox


Step 3

sub-stepInstructionScreenshot
3.1

In the resource Mailbox screen select the mailbox resource you would like to remove

Delete is grayed out. To delete the resource we first need to "Deprovision" the Mailbox first

Click "Deprovision"

IF YOU "DEPROVISION" A BRAND NEW MAILBOX IT WILL ERROR OUT. LEAVE THAT MAILBOX ALONE FOR AT LEAST AN HOUR BEFORE TRYING TO REMOVE IT

3.2

When the Deprovision is complete the circle beside the mailbox will be grey

You should now be able to click Delete

Click "Delete"

The attached screenshot will show what happens when you try to delete a new mailbox to early.

It will no longer be removeable unless you contact Steven.

3.3You have Successfully removed a Resource Mailbox.


The changes documented above are specific to the NIRIX Shared Hosting Environment only.


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