How to - Review and Release Quarantined Emails

Owned by TN (Deactivated), created
Last updated: Jan 19, 2023 by Centroplex Administrator
2 min read

Overview

To be used when viewing quarantined emails within oneSpam.

Scope of This How To Article

This article applies to NIRIX oneSpam

Prerequisites and Requirements

  • oneSpam login

Additional Information

This guide applies to individual users. Any changes made will only apply to the user that is logged in.

Step-by-Step Guide

Step 1.0 - Logging into NIRIX oneSpam

Sub-Step #

Instruction

Screenshot

Sub-Step #

Instruction

Screenshot

1.1

Go to: https://nospam.poweredbynirix.com and log in with your credentials





After logging in you’ll be brought to your home page. Emails that are currently quarantined will show here



Step 2.0 - Viewing and releasing individual emails

Sub-Step #

Instruction

Screenshot

Sub-Step #

Instruction

Screenshot

2.1

Click on the email you wish to view





This will show the full email



  1. The padlock symbol will release the email

  2. The garbage can will delete the email



 

Selecting the three dots will give you the following options

  • Mark As Unread

  • Detailed Header

View As

  • Original HTML

  • Simple HTML

  • Plain Text

 

  • Print

  • Save As

 

Step 3.0 Releasing or deleting multiple quarantined emails

Sub-Step #

Instruction

Screenshot

Sub-Step #

Instruction

Screenshot

3.1

On the Home Page of oneSpam, select the desired emails

 

 

With the emails selected you can

  1. Release with the padlock

  2. Delete with the garbage can

 

 

Clicking the three dots will allow you to

  • Mark As Read

  • Mark as Unread

  • Safe List

  • Blocklist

  • Save As

 

The changes documented above are specific to the NIRIX Shared Hosting Environment only.

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