How to - Create a User in oCCP

Go to https://cp.poweredbynirix.com and login with your account.

Click on Users from the blue menu at the top.

Click on New User in Management on the left hand side of the page.

In User Details we can enter the required information.

UPN: Enter the requested UPN. This should match the primary email address. On the right you can see the default domain. Some customers have multiple domains, make sure to select the requested one. The UPN is what users will use to log into our services.

Username: This will automatically be entered based on the UPN. Once it has been made, this cannot be changed.

First Names: Enter the users first name. You can also use a second first name, or an initial. John Paul or John P for example. 

Last Name: Enter the user's last name.

Display Name: This will be automatically be entered based on the first and last name, but can be edited. For example, if the account is for a receptionist, you can have the first and last name be John and Smith, but the username can be Reception. This is the display name that will show up on emails.

There are Additional User Properties as well. Several customers have signatures with us, and they pull information from the user's Active Directory Account. This is where you enter that information.

You can check other user's Additional User Properties to see what is filled out.

There are several fields to enter. Common ones are Phone, Title, Fax etc. We won't be covering this further as it's very situational.

In Password Configuration, enter a password under Password and Confirm Password.

To see requirements press the symbol beside Confirm Password.

In Account Settings you can take the defaults or set it as the required.

Do not set the Change Password at Logon to Yes. Depending on the service used, this may cause them to not be able to log on at all.

In Email Addresses click Add

Enter their Name (make sure it matches their UPN from step 1.4) and select the correct Domain.

This example will give John.Smith@companyabcdemo.com as their email.

Once done, click Update.

You can add an additional email address by clicking Add again.

Then you can fill in another email address. You can only set one address as the Primary. The Primary address will be the one that recipients will see. All others addresses will be Aliases, which are not full mailboxes, but addresses that will route incoming mail to the Primary Mailbox.

Once done, click Update. Repeat this step until all addresses are entered.

Once finished, click Provision. This will build the user profile on the server.

If you make any changes after this you must click on Provision again.

Once the user has been provisioned, you will be brought to the User Services screen. This is where services are provisioned for the user. The user profile has been made at this point, but they cannot log in to or use any services.

See https://centroplex.atlassian.net/wiki/spaces/NO/pages/918356152 to continue.